Data Center Support

A way out

   resptimeIncreasing complexity, escalating demands, and diminishing
budgets - corporations demand more from IT every day. These pressures constrict CIOs as they try to increase uptime, shorten response time, and find efficiencies.

   There is a way out. Great Northern Consulting Services has helped hundreds of companies improve data center performance while reducing expenses. Our experienced, savvy IT professionals can survey your data center to find new ways to reduce operating, training, and turnover costs, and enhance performance and uptime. We can provide data center veterans who will deliver reliable and responsive operations. And we can help you plan for change, crises, and expansion.

A well-earned reputation

dccost   Here in Ohio, a Fortune 300 manufacturing corporation maintains one of the largest SAP installations in North America. Two data centers (the headquarters and DR site) control manufacturing facilities worldwide. This massive system supports more than 5,000 users managing $5 billion in operations.

   Since 1998, this corporation put this mission-critical function into Great Northern's hands. The task was to improve performance, cut costs, and reduce downtime. Even while the systems have grown in size and complexity, results continue to exceed expectations. In just the last three years:
 

  • Unscheduled downtime dropped dramatically from 16 hours to just under 90 minutes annually.
  • The cost to staff and operate went down sixteen percent
  • Response time metrics measuring mission critical transactions have been cut by more than half.

   uptimeAnd when the entire northeast went dark during the blackout
of 2003, this data center did not. Operations continued without a moment's hesitation.

   How did our client achieve this remarkable record?

   Skills and experience. Careful planning improved fail-over procedures and reduced downtime, a thorough review of staffing needs cut costs, and improved data synchronization slashed response time.

   We have delivered solutions to all types of complex IT infrastructure problems for 600 clients over the last 11 years. We have earned our reputation for excellence.

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800-400-GNCS